Through the company’s Maintenance & Service Subscription, MDT offers complete 24/7/365 tech support. Our tech support agents are our employees and are trained to handle even the most complex issues. With the built in diagnostics tool in our software, our agents can dial right into your unit remotely and correct most issues or provide operator training in a matter of minutes. Thus minimizing expensive service trips and reducing unit down time. Our focus is to get your unit back up and running as quickly as possible!